Delivering customised after-sales solutions to market leading technology companies
ANOVO provides after-sales support solutions for high-tech products – from their sale through to ownership and disposal.
We partner with operators, manufacturers and retailers to provide a full range of logistics, repair, extended warranty and regeneration solutions.
Delivered using our tested and proven best practices, ANOVO solutions are available for high-tech products and electronics, ranging from consumer mobile phones and broadband boxes to enterprise networking equipment.
If you make and/or market technology products, ANOVO can help you save money, improve customer satisfaction and comply with environmental regulations.
Our vision
ANOVO understands that in today’s digital world, managing the supply and ownership of high-tech devices has become business-critical for operators, manufacturers and retailers. Controlling costs and developing new sources of revenueswhile providing high-quality after-sales services takes a unique blend of capabilities and knowledge.
When you put your TRUST in ANOVO, you always benefit from best-in-class solutions delivered bya dedicated, highly specialised team and supported by cutting-edge technology.
ANOVO is a partner you can TRUST for five specific reasons:
Technology
Intelligence at work for you. The direct result of 20-plus years experience in after-sales solutions, our award-winning IT systems integrate seamlessly into yours, delivering accurate Tracking Solutions, on-demand reporting and live visibility of all processes. Moreover, our advanced data-mining capabilities power highly flexible Returns Avoidance solutions that can help you avoid unnecessary costs and customer dissatisfaction.
Reliability
Our process and practices are industry leading. All our solutions are delivered to the highest standards, whether it’s our quality or environmental management systems (ISO9001:2008 and ISO14001), the efficiency of our processes (Six Sigma, Lean) the accreditation of our accredited repair centres (Levels 1-4) or our total compliance with environmental legislation (WEEE, RoHS).
Understanding
We understand the digital product lifecycle. For over 20 years, ANOVO has been provided logistics and after-sales solutions for the technology market. Through continuous process improvements, we have developed best practices that enable us to create value for our customers, by helping them increase cash flow, raise customer satisfaction, and improve process efficiency.
Solutions
We work for your brand. Our core competences in repair, logistics, fulfilment and call centres ensure that your consumers have a positive experience with your products and brand. All solutions are customisable, turnkey and ‘white label’, so that your brand reaps the rewards of the efficiencies we deliver on your behalf.
Team
Quality solutions require quality people. That’s why ANOVO invests heavily in training our teams and providing them with career development opportunities. This contributes to low workforce turnover and high performance. We also cultivate an open workplace, built on lean manufacturing principles, that encourages and rewards continual improvement and value creation.
Our locations
So that you benefit from the responsiveness
of local operations and the scale of a multina-
tional, ANOVO has operations in 8 countries,
with 20 facilities in Europe and South America.
ALL OUR LOCATIONS