Repair
Accredited repair centres
Call centre
Returns avoidance
Infrastructure & Network
On-site assistance
Logistics
Forward logistics
Reverse logistics
Pre-Release Validation
Kit customisation
Parts management
Warehousing
Back Office
Tracking Systems
Regeneration
Refurbishing
Reselling & trading
Sourcing & Recycling
Search
It's a fact of life. Devices break down and, over their lifetime, customers will seek help and guidance.
The way customer interactions are managed and delivered has a direct impact on cost savings and customer retention.

Accredited repair centres

Accredited Repair Centres

Optimum on-site conclusion rate

We are experts at managing volume repair, delivering the highest levels of service within the fastest of turnaround times to maximise and maximising customer satisfaction.

Call centres

Call centres

Giving you a truly local presence

Our experienced operators provide technical assistance as well as inbound and outbound customer care – in 12 European languages plus Russian and Arabic.

Returns Avoidance

Returns Avoidance

Flexible solutions for an evolving marketplace

To reduce customer costs and dissatisfaction in the post sales process, ANOVO has developed a suite of Returns Avoidance solutions.

Infrastructure Networks

Infrastructure & Network

Keeping your critical systems working

Enabling manufacturers and operators to keep their infrastructure and network products fully functioning.

On-site Assistance

On-site Assistance

Delivering a superior brand ownership experience

Now you can offer consumers high quality installations, repairs and troubleshooting at home or in the office.