Your relationship with your customers extends well beyond the purchase of a single product. If well managed, it can extend to several products and services over a number of years.
Today’s consumers want responsive technical support that helps them get the most out of the technology they’re using. When it comes to customer support, they are looking for a quick, effective response that is tailored to their needs.
The ANOVO Call Centre solution provides you with a turnkey service, available in 12 European languages, Russian and Arabic. Whether you need to provide technical support, or inbound or outbound customer support, we handle all aspects of the operations smoothly and efficiently. Each interaction is regarded as an opportunity to develop loyalty to your brand.
Moreover, by providing technical support to the end user via the Call Centre, we can help avoid unnecessary returns, which is a highly effective way of minimising warranty and logistics costs of providing after-sales service.
Ron Harckham, UK Sales Director