Professional and rapid technical repair service that enhances your customers’ brand experience.
At ANOVO we understand that our technical repair expertise has a key role in helping to protect or even enhance the reputation of your brands.
Our repair operations support multi-product technologies including the repair of smartphones, tablets, notebooks, broadband access equipment, digital set-top-boxes, games consoles, printers and LCD panels and displays.
Our global logistics network ensures that we can efficiently deliver high-volume repair solutions on a local, national and international scale tailored to your needs.
We offer a balanced combination of same-day warranty repairs, centralised swap, as-new, and insurance replenishment services, all of which have been developed with quality and convenience at its heart.
Working with ANOVO ensures that your customers receive not only high-quality repair, but also excellent customer service and minimal disruption during the process.
Choose ANOVO as your repair partner and you will benefit from
- Rapid same unit repair, involving same-day to 5-day turnaround
- Refurbishment to as-new standard
- Optimised shipping and handling costs
- Improved inventory utilisation
- Operations that support the validation of Dead On Arrival (DOA) products, diagnostics, enhanced repairs, parts screening and replacement
- Waste removal to WEEE standards.
Our repair solutions include:
OEM in-warranty repair ANOVO is the accredited warranty service provider for many of the world's leading consumer electronic devices. Our repair solutions provide a platform that enables OEMs to optimise the cost of warranty management while delivering the level of service that your consumers expect.
Out of warranty repair ANOVO provides cost-effective out of warranty repair services for a number of market-leading customers and end-users.
Accidental damage repair ANOVO provides a number of services to customers seeking accidental damage repair. Combining our expertise in diagnostics, technical support, repair, quality management and post-repair customer support services, we guarantee a repair or product replacement with low bounce rates and quality service, ensuring complete customer satisfaction.
Proximity repair Our in-store proximity repair solutions help brands to differentiate in a fiercely competitive market. We provide expert technical advice and instant face-to-face or online customer care. Our in-store solutions provide while-you-wait service and the option to browse Point Of Sale current offers, while reducing cost and repair waiting times.